'The math ain’t mathing,' slams Aldi shopper over new paper bag design - and customer claims they're 'more expensive' | The US Sun
A SHOPPER has blasted Aldi's new paper bag design.
They claimed the retailer charges more for the environmentally-conscious option, but it offers less functionality.
There are no handles on the paper bags and each comes in a smaller size compared to plastic bags, according to the furious customer.
"So @AldiUSA paper bags are more expensive, don't have handles anymore, have gotten smaller, and they break easier?" they asked in a post on X, formerly Twitter.
"The math ain't mathing."
Aldi was quick to respond to the complaint.
"We're sorry for any inconvenience," the brand replied.
The customer was asked to contact Aldi's customer service team directly to resolve the issue.
It's unclear if they ever reached out for further assistance.
Aldi's paper bag implementation started after it announced it would be phasing them out in 2022.
The company set a goal of eliminating plastic bags at its 2,300+ locations nationwide by the end of 2023.
In January of this year, Aldi confirmed it was the first major United States retailer to stop offering plastic bags entirely.
Several thousand tons of plastic were saved from going into land fills due to Aldi's efforts.
It also plans to continue making environmentally-conscious changes in the years to come.
Aldi said it would completely transition to natural refrigerants in stores by 2035.
As of this year, the company has already bought natural refrigerants for new and recently remodeled stores.
Aldi has several store policies customers should remain aware of. The U.S. Sun has compiled a short list for shoppers' next trip to their local store.
Aldi said around 600 stores will have the refrigerants by the end of the year, cutting 60% of its carbon emissions.
The retailer has already reduced its carbon emissions by about 50% since 2015.
Jason Hart, CEO of Aldi US, emphasized in a statement that not only would the company "protect the environment" with its efforts, but it would save on operational costs it could then pass on to customers.
"As one of America's fastest-growing retailers, we take our responsibility to lead the industry in sustainability seriously, so our customers don't have to choose between shopping responsibly and saving money," Hart said.
Aldi recently caught fans' attention for other reasons besides paper bags.
A lucky customer said they found a 75% off deal at their location and assured they "left some for others."
Others rushed to get their hands on an "unreal" firework light giving the ultimate summer glow.